Who runs Salt Lake City’s backflow program?

The Salt Lake City Department of Public Utilities runs the Cross Connection Control and Backflow Prevention Program. Its published rule says backflow preventers are required to be tested annually, or 10 days after installation. Salt Lake City does not add the word “working” that South Jordan uses, so plan on 10 calendar days unless the program tells you otherwise.

Salt Lake City also gives owners a filing option that nearby programs do not publish: the Cross Connection Remote Entry portal. It is for an owner who received a notice letter with an access code. Keep that letter available until the test record and submission route are confirmed.

How does the access-code portal change the filing process?

Use Salt Lake City’s official portal when the notice includes an access code. Match the letter to the service address and recorded assembly before using the code. The state-certified tester we send performs the field test and completes the result; the owner uses the city’s notice instructions to send the record through the correct route.

If the code is missing, unreadable, or rejected, do not guess another property’s code. Salt Lake City also accepts email and mail routes. Call the program at 801-483-6840 to confirm the current email destination or resolve an access problem before the notice date passes. Save any portal confirmation the system provides with the completed test form.

What are Salt Lake City’s 3 report routes?

Salt Lake City publishes 3 parallel routes: the access-code portal, email, and mail. Take the email address from the current city instructions or from your own notice, or confirm it by calling 801-483-6840. An address copied from an old thread can send a compliance record to an inbox nobody reads.

The mail route is Attn: Cross-Connection Control, 1530 S West Temple Street, Salt Lake City UT 84115. Ask whether the owner or tester should send the selected route, then keep the completed form and delivery proof. A service invoice alone cannot show the assembly, readings, result, tester information, or filing destination.

When does the 10-day installation rule apply?

Salt Lake City ties the 10-day test to installation, and requires annual testing after the assembly enters service. South Jordan uses 10 working days for its own initial-installation rule. Salt Lake City publishes no such qualifier, so a contractor or property manager should not copy that longer counting method onto a Salt Lake City installation.

The published Salt Lake City material does not verify a universal deadline for every annual notice, fee, penalty, or shutoff sequence. Use the date on the actual letter. If the date or recorded device is unclear, call 801-483-6840 and ask what action closes the current record before assuming that every owner receives the same countdown.

Which assemblies appear on the city test form?

Salt Lake City publishes its own backflow assembly test report. The form covers RP, DCV, PVB, and SVB assemblies. Send the tester a photo of the notice and device tag before the visit when possible, so the recorded type, size, serial, service address, and city form can be matched before filing.

The state-certified tester we send performs the measurement and records the result. A routine residential visit commonly takes 20–40 minutes. Confirm the individual’s Utah Backflow Assembly Tester status through WaterLink; Utah DEQ requires an approved course and the ABPA exam for that certification.

How should a Salt Lake City assembly be prepared for winter?

Salt Lake City publishes a backflow winterization guide. Salt Lake County’s typical first-frost window is around October 21–31, so plan drainage or sprinkler blowout work with time to correct a bad shutoff or trapped-water path. Follow the city guide and the assembly manufacturer’s instructions for the specific RP, DCV, PVB, or SVB.

Use $100–$200 as a February 2026 northern Utah residential test comparison. If the assembly fails, ask for the measured result before authorizing work. National June 2026 replacement data averages about $350 and commonly spans $150–$450. The service provider gives the written Salt Lake City quote after device count, access, condition, retest, and filing needs are known.

What else should you know before scheduling?

When must a new Salt Lake City backflow preventer be tested?

Salt Lake City states that backflow preventers are tested annually, or 10 days after installation. The city publishes no “working days” qualifier, unlike South Jordan, so plan on 10 calendar days. Use the date printed on any annual notice, and call the program at 801-483-6840 if the letter gives no clear date.

Can I use the Salt Lake City portal without an access code?

The city’s remote-entry portal is for an owner who received a notice letter with an access code. If the letter has no code, or the code fails, use the published email or mail option after confirming the current instructions. Call Cross Connection Control at 801-483-6840 instead of borrowing or guessing a code.

Where can a Salt Lake City test report be sent?

Salt Lake City provides 3 routes: its access-code portal, email, and mail. The mailing address is Attn: Cross-Connection Control, 1530 S West Temple Street, Salt Lake City UT 84115. Confirm the current program email at 801-483-6840, and keep the completed form plus portal, email, or mailing proof.

Which device types are on Salt Lake City’s test form?

The city’s published test form covers RP, DCV, PVB, and SVB assemblies. The state-certified tester records the applicable device information and readings. Ask for a completed copy and check the service address, assembly type, serial or asset details, test date, result, and tester information before the report leaves your records.

Backflow Testing in Salt Lake City, UT