Who is supposed to file the backflow report?

The state-certified tester normally completes the accepted form and sends it to the city or district responsible for the connection. That does not mean the owner should walk away without proof. A wrong address, account, device number, tester credential, form, email, or repair status can leave the utility record open even when the field visit occurred.

Ask for the completed result or customer copy and, when available, email, portal, or other submission confirmation. Store it with the original notice and invoice. The filing destination follows the water account and program, which can differ from the city written in the mailing address.

What belongs on a useful test report?

A complete record generally identifies the property or account, water provider, assembly location, device type, manufacturer, model, size, serial or asset number, test date, measured values, pass or fail result, tester identity and certification, gauge information, repairs, passing retest, and submission destination. The official form controls which fields are required. A generic service invoice is not a substitute for the test record.

Review names and numbers while the device and notice are still in front of you. Multi-device properties need a stable identifier for each assembly. A report for “backflow by north wall” can be misapplied when the same wall holds domestic and irrigation devices. Photos, serials, and meter or account references reduce that ambiguity.

Where does West Jordan receive the result?

West Jordan’s published water-quality material says landscape sprinklers connected to public drinking water require approved backflow prevention and annual testing. The available fact pack does not verify a universal notice deadline or a public one-size-fits-all submission address. Use the notice and call Water Operations at 801-569-5700 or email [email protected] to confirm the current city route.

Jordan Valley Water Conservancy District runs a separate backflow program for its own metered connections. If the notice or account identifies JVWCD, call 801-446-2000 rather than assuming West Jordan City receives the report. The tester should establish the provider before completing the recipient fields.

How do South Jordan and Riverton handle filing?

South Jordan’s program under Municipal Code §13.04.370 says test results are recorded with Public Works. Initial installations are tested within 10 working days and assemblies are tested annually after that. The published contact is 801-446-4357 and [email protected]. Use the official South Jordan program for current forms and instructions.

Riverton publishes the clearest route: Code 13.10.350 makes testing the owner’s responsibility, requires a certified tester, and directs reports to [email protected]. The city lists 801-208-3112. It also requires testing at installation, repair, relocation, and annually, so a repaired device needs a new result rather than a repair invoice alone.

Who handles Taylorsville, Midvale, and Kearns?

Most of Taylorsville/Bennion is served by Taylorsville-Bennion Improvement District, not a city-run backflow office. TBID publishes 801-968-9081 and [email protected], its own tester list, and authority for surveys, inspections, penalties, fees, and disconnection. Service-area edges and notice mechanics are not verified in the available material, so confirm the address directly with TBID.

Midvale’s program is under Municipal Code Chapter 13.12 and names Bryton Mecham at 801-567-7287 and [email protected]. Kearns Improvement District says the state-certified tester submits results to KID; call 801-968-1011. KID also requires immediate testing after repair, maintenance, or relocation and treats air-gap setups as visual-check arrangements.

What should you do if the city says the report is missing?

Send the customer copy and any submission confirmation to the official program contact. Match the service address, account, assembly serial or asset number, test date, tester, and result. Ask whether the problem is nonreceipt, a rejected field, an unmatched device, an unrecorded repair, or the wrong program. Those are different fixes; immediately paying for another field test may not solve a clerical mismatch.

Contact the tester while the record is recent. If the report went to the wrong district, request corrected submission and keep both messages. If the assembly failed and never received a passing retest, the missing compliance result is substantive rather than clerical. In that case, schedule the repair decision and retest before expecting the record to close.

How long should you keep the proof?

Keep at least the current annual result and the prior result so the 12-month cycle and device history are visible; owners and facility managers may choose longer retention. Preserve installation and replacement records for the life of the assembly, plus repair and passing retest pairs. The water supplier maintains program records, but your copy is the fastest defense against a duplicate notice or ownership handoff.

Name digital files with the date, property, device ID, and outcome, such as 2026-07-17-main-irrigation-RPZ-pass.pdf. Avoid folders full of “scan001.” For commercial sites, map each document to the master inventory. For a home sale or management change, transfer the notice history and next due date with other utility records.

What else should you know before scheduling?

How do I prove the tester actually filed it?

Ask for the completed report plus an email, portal receipt, or other submission confirmation when the program provides one. At minimum, keep the tester’s dated form with readings and recipient. Riverton’s email route makes sent-message proof possible. If a city later shows no record, those documents help trace a wrong account, device number, or destination.

Can I email the report myself?

Follow the program’s instructions. Riverton publishes an email destination, while KID specifically says the state-certified tester submits results. Sending an unofficial copy may help resolve a missing record but does not replace required tester fields or the accepted process. Ask the tester and official contact before creating a second, conflicting submission trail.

The city lost my result—do I have to pay for another test?

Not necessarily. First match your completed form, readings, tester, date, device ID, and submission proof to the program record. A clerical mismatch may be corrected without repeating the field test. Another test may be needed if no valid result exists, the form is incomplete, the device failed, or the accepted period has passed.

Does an invoice count as the test report?

Usually no. An invoice proves a charge, while the compliance record includes the assembly identity, test date, measured values, pass or fail result, tester certification information, and required recipient fields. Keep both. A one-line receipt saying “annual backflow service” cannot show which of 2 devices passed or whether a failed unit received a retest.

Backflow Test Reporting and Filing